Personalized support for new EV buyers

What is the difference between a BEV, PHEV, HEV and MHEV? What is a "range extended" BEV? What is a "Series Hybrid"? Do I need to charge a plug-in hybrid every day? Can I fast charge a plug-in hybrid? Is a plug-in hybrid more efficient if I can't plug it in? How much range does a plug-in hybrid have? What is an EVSE? Can I install a fast charger at home? What is one-pedal drive? Do all EVs offer one-pedal drive? Can I turn on-pedal drive off if I don't like it? Is one-pedal drive more efficient? Is it more efficient to turn regenerative braking on or off? Do I need to use regenerative braking? Do all EVs have regenerative braking? Can I adjust the amount of regenerative braking that I use? Does regenerative braking wear down my brakes? What are the 5 levels of autonomy? Can these cars really drive themselves? How much is the federal tax credit? Why do some cars qualify for more of a tax credit? How is the tax credit determined? Are there limits on the tax credit? Can I collect more than one federal tax credit per year? If I collect the federal tax credit, do I need to keep my car for a certain amount of time? Do states offer incentives? Can I claim the federal tax credit if I lease my car? How fast does an EV charge? What is "Level 2" charging? What is DC Fast charging? Can a car use both level 2 charging and DC Fast charging? Are all cars compatible with all charging plugs? What happens if there are no compatible charging plugs near me? How do I find plugs near me? How do I know they're compatible? Can I use an adapter if my car isn't compatible with a plug? Do different plugs charge at different speeds? How do I know how fast a certain charger charges? How do I anticipate my charging time? Why do car advertisements only tell me how fast they charge to 80%? Do all cars charge at the same speed on the same charging station? How much do charging stations cost? What happens if I arrive at a charging station and it's being used? Can I unplug someone else's car if it's done charging? Are EV chargers safe to use in the rain? What if a charger is broken? How do I find compatible charging stations along my route when I drive? What is CHAdeMO? What is NACS? What is J-1772? What is SAE CCS? What is the difference between CCS1 and CCS2? Can I use one of Tesla's charging stations if I don't have a Tesla? Why is my car not charging as fast as it should? Does fast charging hurt the battery? Should I charge to 100% every time? What happens if my battery dies before I reach a charging station? What is a charging network? How do I sign up for a charging network? How much does membership to a charging network cost? If I'm a member of a charging network, can I charge any car? What if I need to use a charging station but I'm not a member? Can I pay for charging at the charging station? How much does it cost to install a charging station at home? What if I live in an apartment or condo? What if I park on the street, where do I charge? Should I buy an EV if I can't charge every day? How do I calculate my home charging cost? Is it true that EVs lose range in cold weather? How much range do EVs lose in cold weather? Do EVs lose range in hot weather? What is preconditioning? Is preconditioning my car more efficient? Should I precondition my car if it's not plugged in? How do I know how much EV range I have if it changes? What does kWh mean? How do I know what size battery to buy? Should I spend more for a bigger battery? Do different size batteries take longer to charge? Do bigger batteries cost more to charge? What is wh/mi? What is MPGe? Is MPGe the same thing as MPG? How do I compare the efficiency of a hybrid to an electric car? Why does my car lose range when it's parked? Can I leave my car for long periods of time without plugging in? Do EV batteries lose their range over time? Will I need to replace my EVs battery someday? How much does an EV battery cost to replace? Are EV batteries under warranty? How much maintenance does an EV need? Is maintenance more expensive on an EV? Is maintenance more expensive on a plug-in hybrid? If I'm buying a used EV, how do I know that it's a good one? What should I look out for when buying a used EV? Can I collect a tax credit on a used EV? How well do EVs hold their value? Should I be worried about the resale value of an EV? What is "Trip Planning"? What is an "over the air update"? How do I take care of my EV battery? Can I use my EV battery to power my house? What happens if the power goes out? Can I charge an EV from another EV? Can I charge an EV by towing it? Can I use my EV to tow things? What is "V2L"? How do I know which EV is right for me? And so many more questions!